The procedure for satisfying claims is carried out in accordance with GOST RV 0015-703-2019 “System for the development and launch of military equipment. The procedure for filing and settling complaints. Basic provisions ".
As a result of audits carried out by the certification body RNII Electronstandard, the Company's quality management system meets the requirements of GOST R ISO 9001-2015 and GOST RV 0015-002-2012 in the Military Register Voluntary Certification System.
The quality of the products is confirmed by both Russian and international classification societies: Russian Maritime Register of Shipping (RMRS), Russian River Register (RRR), Det Norske Veritas and Germanischer Lloyd (DNV GL).
In 2017, JSC "United Shipbuilding Corporation" audited JSC "GESER" as a supplier of ship equipment. As a result, GESER JSC was classified as a reliable supplier - category A (low degree of risk, with a final score of 84.56).